Get the best results with exportsy B2B platform
Should I acquire a subscription plan as a brand?
All owners of registered brands must choose one of the three subscription plans: Starter, Professional, Enterprise; each with different prices and revenue sharing model.
What are the steps to register on the platform?
Brands can access the registration module by clicking on the link labelled "Join as a brand" available in the "Extras" column in the footer section of the platform.
Additionally, by clicking on the button labelled "Join now as a brand" in the header section upon accessing the platform.
Where can the Login button be found?
Brands and distributors can click on the "Sign in" button located in the top right corner of the platform's homepage. Once they click on this button, a login form will appear.
What happens if I can't remember my credentials?
If you can't remember your password, you have the option to reset it. The same approach can be taken if the user wishes to reset a previously chosen password.
There is a "Forgot your password?" option available just above the "Log in" button when accessing the platform.
What is the procedure for adding products to the platform?
The seller (brand owner) must create a store to add products on the platform. The seller can create and manage their store from the provided modules.
What is the meaning of Package of Product and Package of Inventory?
Package of Products:
This refers to the maximum number of catalogue products that a seller can add or include in their offers under a specific subscription package.
Package of Inventory:
This refers to the maximum number of inventories or storage units (SKUs) that a seller can manage and offer for sale under a particular subscription package.
In summary, "Package of Products" is more about the diversity and types of products, while "Package of Inventory" is about the actual quantity or stock levels of those products.
Do brands have the ability to add users?
Yes, brands have the ability to add additional users.
Can brands update their logos, banners, and product images on the brand's webpage?
Yes, brands have the ability to update all the images and information found on their brand page, as well as the product images, through their login.
How do brands know when a new order has been placed or when they have received a quotation request?
The platform will send a notification to the primary user of an account via email.
Is there an internal message board where brands can interact with distributors throughout the entire ordering process?
Yes, the platform features a messaging board that will serve as an efficient mode of communication.
Is an invoice generated with each order? Do brands need to create an invoice?
The platform will automatically generate an invoice with every order.
What is the payment method and how does it work?
Distributors can make payments through Stripe, exportsy's digital payment partner. Brands receive payment through bank transfer.
What is the commission that brands must pay when placing an order?
When a sale is completed on the exportsy platform, the brand owner (seller) will receive a percentage based on their chosen subscription plan.
For instance, if a transaction totals 2000€ on the platform and the seller has selected the Professional subscription plan, they will earn 92% of the total amount.
Should I acquire a subscription plan as a distributor?
Distributors do not need to purchase a subscription plan.
Only brands on exportsy are required to choose a subscription plan. As a distributor, you do not need to buy a plan unless you want to publish offers.
What are the steps to register on the platform?
The distributor can access the registration module by clicking on the link "Join as a distributor" available in the "Extras" column in the footer section of the platform.
Additionally, they can click on the button called "Join now as a distributor" in the header section when accessing the platform.
Where can the Login button be found?
Brands and distributors can navigate to the "Login" button available in the top right corner of the platform's homepage. Once they click on this button, a login form will appear.
What happens if I can't remember my credentials?
If you can't remember your password, you have the option to reset it. The same approach can be followed if the user wants to reset their previously chosen password.
There is a "Forgot your password?" option available just above the "Sign in" button when accessing the platform.
How can distributors find products based on a specific attribute?
Click on "View all products" and then filter by chosen attributes.
How can distributors view their current and past orders?
Distributors can access current and previous orders by clicking on "Orders" in the Control Panel.
How can I connect with a brand?
A distributor can establish a connection with a brand through internal messaging.
What is the process for requesting a quote?
Step 1: Distributor's quotation request
The distributor visits the platform, selects a specific product, and sends a quotation request (RFQ).
Step 2: Communication and agreement
The quotation request is sent to the Brand owner.
The brand and the distributor communicate and reach a mutual agreement.
Step 3: Invoice process
The brand owner issues an invoice request, and the distributor is notified via email with a link.
Step 4: Payment transaction
The distributor clicks on the link and is redirected to the payment page to make the payment.
exportsy receives the payment in the linked account.
Step 5: Order completion
The order is marked as completed, and the order amount, minus the administrative commission, is added to the brand's wallet.
Step 6: Funds withdrawal process
The brand owner requests a withdrawal of funds from the wallet.
How do brands know when a new order has been placed or when they have received a quote request?
Is there an internal message board where distributors can interact with brands throughout the entire ordering process?
Yes, the platform features a messaging board that will serve as an efficient mode of communication.
Within each order, brands and distributors will have the opportunity to negotiate the terms of engagement.
Is an invoice generated with every order? Do brands have to create an invoice?
The platform will automatically generate an invoice with every order.
What is the payment method and how does it work?
Distributors can conveniently make payments through Stripe, exportsy's trusted digital payment partner. Brands receive their payment securely via bank transfer.
Does exportsy manage shipping & logistics activities?
Yes, exportsy provides logistics services and advises brands and distributors on regulatory compliance.